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Professional
Experience |
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eLearning
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eLearning
manager for Alcatel Spain, a global telecommunications company, promoting
an "online" culture within the company.
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Better
the quality of online training and the user's eLearning experience
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Increase
the amount of online training hours within the company
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Collaborate
with 15 Alcatel University entities worldwide to select, implement and
evolve the Learning Management System (LMS) and the Data Warehouse.
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Coordinate
the migration of data and users from the legacy management system to the
global LMS.
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Provide
the necessary information to users for planning and management of all
training needs.
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Languages
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Information
Technology
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Microsoft
Word, Excel, Powerpoint, Project, Access
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Microsoft
Frontpage and html for webpage creation
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JASC
Paint
Shop Pro for graphics
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Writing
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Collaborated
in the writing of "Platformas: cómo evolucionar" a
chapter from the eLearning book entitled Las mejores prácticas
en España, Aedipe, 2001.
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Developed monthly articles for special telecom projects for the Access
division of Alcatel & published in internal company magazines;
ASD Meeting Place and Wireline Gateway.
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Co-authored and edited
News Bytes, an internal
publication for company executives of the ETSI Wireline Access
market which included changes and updates within the industry,
product lines and feature introduction.
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Authored
and edited the Marketing Intelligence Bulletin, an internal
publication for company executives in order to facilitate their
understanding of the North American wireless communications
market.
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Prepared
teaching materials on wireless technologies for Johns Hopkins
University, School of Continuing Studies. Invited to be
guest speaker for graduate-level telecommunications course.
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Published
telecommunications articles for the German
American Trade magazine and various other articles in Women
Today,InMadrid, La voz del Tajuña and La
Torre.
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Work History
- Alcatel España, eLearning
Manager for business unit of multi-national company from March
2001 - present, Madrid, Spain
- Alcatel, Manager, Internal
Communications of a multi-national division, from September
1997 - February 2001, Madrid, Spain
- Alcatel Engineering and Service
Center, Inc., Manager, Market Research & Corporate
Relations, October 1994 - September 1997. Department
Administrator, March 1, 1992 - September 1994
- Talent Tree Temporaries,
Administrative Assistant, November 1, 1991 - March 1, 1992 Talent
Tree Temporary of the Month, February 1992
- Independent Contractor, Tour
Manager/Guide, February 1988 - July 1991
- Talent Tree Temporaries, TAC Temps
and Independent Contractor, Administrative Assistant, March 1988 -
July 1991
- Data Measurement Corp,
Administrative Assistant, November 1986 - March 1988
- Temporary Agencies, Administrative
and Clerical, Summer 1984, March 1985 - March 1986, September -
November 1986
- Department of State, Summer 1982
& 1983
- Equitable Trust Co., Customer
Service Representative, June 1980 - August 1981
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Professional
Development
:
Coordinación
de equipos de trabajo, classroom training, 2003; Project Management: Estimating Costs, on-line,
2003; Project Management: Planning a Project, on-line, 2001.
Languages:
Escribir
con Eficacia, classroom training, 2002; Spanish, classroom
training, Eurocentros, Madrid, March-August 1986.
Computer Programs:
MS
Excel Proficient & Expert User,
online, 2004; Saba Publisher, virtual training, 2003; Introduction
Crystal Reports 8.5, on-line, 2002.
Marketing:
Convencer
Escribiendo, classroom training, 2002;
Marketing Estratégico, classroom training, 2000; Wireline Access: Selling
the product, classroom training, June 1999.
Telecommunications:
Telecommunications
Technology Overview, on-line,
2002; Wireline Access, classroom training, 1998; Internet Access and
ADSL, classroom training, 1998; Base Subsystems Overview courses (Alcatel y
Hughes),1994.
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Education
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Johns Hopkins University, Baltimore, Maryland, USA.
M.S. Telecommunications Systems for Business
Fall 1993 - Fall 1996
GPA 3.70
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Winthrop
College, Rock Hill, South Carolina, USA
B.A. in Spanish, minor in Political Science
December 1984 with GPA 3.25
Dean's list for Fall 1984 with GPA 3.67
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Universidad
de Granada, Granada, Spain
with Central College of Pella, IA
Fall 1983 - Spring 1984
Language, culture & history courses in Spanish only
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